ISO 9001 - Quality Management System
ISO 9001 certification increases the value of products and services, which in turn increases a company's competitiveness in the marketplace.
ISO 9001 specifies the requirements that a quality management system must meet to demonstrate an organisation's ability to provide products or services that meet the requirements of its customers, as well as applicable regulations. The adoption of a quality management system is a strategic risk prevention and management tool to satisfy customers, increase the value of services and products and improve business performance.
ISO 9001 certification is based on seven principles:
Active participation of people
Particular attention is paid to the management of internal and external relationships by assessing the contextual aspects of risks and opportunities.
An organisation that chooses to adopt a quality management system is able to differentiate itself from unqualified competitors and increase its visibility and competitiveness by ensuring that all functions are more result-oriented and customer-focused.